How Not To Deal With Your Customers – Overnight Prints Pulls a Major Fail Whale

How Not To Be Good At Customer Service - Overnight PrintsSo I’ve been using this company called OvernightPrints.com for a while now to print my business cards. They’re relatively inexpensive and they usually do a good job. Although not this time.

[Read more...]

Comcast fixes problems fast… boosting online speeds

comcast21

So a few days ago I was Twittering with the people over at Comcast about how my Internet was really slow. George and Bonnie both jumped on and scheduled a time for a tech to come out to my house. Today the tech called me at 4:45pm telling me that he was on his way and would be at my place in 10 minutes. 8 minutes later he was there. About 15 minutes after that he had fixed the problem and that was that. Very professional too. He explained what the problem was and everything. I am very happy with my Comcast service. Check out these download/upload numbers:

speedtest

Thank you Comcast!

I'm a proud member of the WordPress Users Association, Become a member today